Privacy Policy

Last Updated: September 26, 2024

Veterado ("Veterado", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

1. Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account
  • Create or update your profile
  • Participate in mentorship sessions
  • Communicate with mentors or mentees
  • Submit queries or requests to our support team

The types of data we collect may include:

  • Personal Identifiers (e.g., name, email address, phone number)
  • Military Service Information (e.g., branch, rank, years of service)
  • Professional and Employment Information
  • Educational Information
  • Demographic Information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Match mentees with appropriate mentors
  • Facilitate communication between mentors and mentees
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve the Service

3. How We Share Your Information

We may share your information in the following situations:

  • With mentors and mentees as part of the mentorship matching process
  • With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Veterado or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Military-Specific Data Handling

6.1. We understand the sensitive nature of military service information. We do not collect or store any classified information.

6.2. We implement additional safeguards for data related to active duty service members and veterans.

6.3. We comply with all relevant regulations regarding the handling of veteran and military personnel data.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Third-Party Links

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@veterado.com

By using Veterado, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.